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A question about an order, the materials, the size or a refund? Get in touch — we reply within one business day.

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The form opens your email program. If that does not work, write directly to contact@bistero.com.

Written complaints. Under EU consumer law you may send a complaint by email to contact@bistero.com or by post to the company address shown here. We confirm receipt without delay and send a written reply within 15 days of receiving it at the latest.